Melbourne, Florida · Serving clients statewide

Monday to Friday, 8:00 AM to 4:00 PM  ·  Free consultation

Michael P. Sapourn, JD, CIC, CRM
Coverage Lines

Homeowners Coverage and Agent Duties

The short answer

Catastrophe losses have reshaped the homeowners market, with non-renewals, reduced coverage and higher deductibles. Agents who do not keep clients informed in writing face E&O exposure. Michael Sapourn serves as a consultant and expert witness for policyholders, agents and E&O carriers on homeowners coverage issues.

A changing market

Homeowners coverage was long the best value in insurance. A run of large windstorm, flood and fire catastrophes changed that. In many coastal areas, companies have canceled or non-renewed long-time policyholders, or raised rates while scaling back coverage and imposing high deductibles.

What agents should be doing

  • Tell clients in writing when a company non-renews or significantly limits coverage
  • Look for new companies that can replace or supplement coverage
  • Review each policy periodically so limits reflect changes and additions to the property, possibly recommending an independent appraisal of rebuilding cost
  • Offer flood and earthquake coverage in writing where those exposures exist
  • Offer personal liability limits that fit the policyholder’s financial condition

Agents who ignore these duties can expect E&O litigation, and after a major catastrophe, agents exposed in these areas can be sued out of business.

Mr. Sapourn is available as an errors and omissions consultant to policyholders, E&O insurance carriers and agents, and has testified in underinsured homeowners loss cases.

Mr. Sapourn is retained by both plaintiff and defense counsel for case analysis, opinion reports, affidavits, depositions and trial testimony. Request his CV and Rule 26 disclosure through the contact form.

Frequently asked questions

What should an agent do when a homeowners insurer non-renews or cuts coverage?

Communicate clearly and in writing with the client and look for replacement or supplemental coverage.

Who does Mr. Sapourn work with on these issues?

Policyholders, E&O insurance carriers and agents, and counsel on both sides of underinsured homeowners loss cases.

Free consultation

Have Mike look at your situation

Share a few details and he will follow up with you personally. Attorneys looking for an expert witness can use the same form.

Sending this form does not create an attorney-client relationship. Please do not send confidential information until we confirm we can help.

Talk to a lawyer who knows how insurers think.

Tell Mike what happened with your claim or your agent. The first consultation is free, and you will speak with him directly.